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Satisfaction Guarantee
"Satisfaction Guaranteed on New & Used Gear"
Products purchased from Daddy's may be exchanged or returned for full refund within 15 days of purchase, as long as the item is returned in "as sold" condition, including all original packaging materials - including cables, manuals, power adapters, blank warranty cards, disks/CDs, etc.
(Some return restrictions apply*)
A 10% restocking fee will be charged if all original packaging is not 100%
*Return Restrictions: The following items / categories are not returnable:
Software, sheet music, music books, videos/DVDs, harmonicas, and mouthpieces, internal earphones, earplugs, DJ cartridges and styli. "Special Order" items ordered from manufacturer for a specific customer are also not returnable.
Products sold in the following categories and returned within the 15 - day period carry a 10% restocking fee on returns.
DJ Gear - mixers, turntables, CD players, lighting effects/fog machines, etc;
All Recording Gear / Studio Monitors; Rack mount effects; Pro Workstation Keyboards, all microphones.
An additional 10% fee will charged if all original packaging is not 100%
CASH/CHECK PURCHASE REFUNDS
Will be issued by check and mailed from Daddy's corporate headquarters, generally in 7 to 10 working days.
CREDIT CARD PURCHASE REFUNDS
Will be credited immediately in-store.
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